BioLIT Spa Privacy Policy
Effective Date: [11/14/24]
1. OVERVIEW
Thank you for visiting BioLIT Spa.
This Privacy Policy outlines how we collect, use, and disclose personal information you provide while interacting with BioLIT Spa’s website, biolitspa.com (the “Site”), mobile application (the “App”), or when utilizing the services offered at a BioLIT Spa location (the “Services”). For the purposes of this Privacy Policy, the terms “BioLIT Spa,” “we,” “us,” or “our” refer to BioLIT Spa and any affiliated locations or entities. When relevant, independently owned and operated BioLIT Spa franchise locations may also be referenced separately regarding specific privacy practices or policies.
At BioLIT Spa, we take privacy seriously and are committed to safeguarding your personal information. This Privacy Policy explains our privacy practices and provides details about the options available to you regarding how your personal information is collected and utilized.
By visiting our Site, using the App, or providing your personal information when accessing our Services, you agree to the terms of this Privacy Policy.
2. PERSONAL INFORMATION THAT WE COLLECT
The personal information we collect from you depends on how you engage with our Site, App, or Services. This information may identify you as an individual and is referred to as "personal information" throughout this Privacy Policy. The personal information we collect, and may have collected in the past 12 months, includes:
Identification and Contact Information: Name, email address, physical address, phone number, and date of birth.
Financial and Transaction Data: Payment details and transaction history regarding the products and services you purchase from BioLIT Spa.
Site and App Interaction Information: Data on how you interact with our Site or App, such as browsing behavior and preferences.
Visual and Audio Media: Photos, videos, and recordings (with or without audio) that you may choose to provide or that may be captured during your experience with our Services.
Why We Collect Personal Information
We collect personal information to enhance and personalize your experience with BioLIT Spa, ensure efficient operations, and safeguard your interactions. Specific purposes include:
Providing Services: To deliver the Services you request, such as booking appointments, managing transactions, and tailoring your experiences based on your preferences.
Organization and Bookkeeping: To maintain accurate records for operational and legal compliance.
Analytics and Insights: To analyze trends, measure performance, and optimize our offerings to better meet your needs.
Marketing and Communication: To inform you about special promotions, new offerings, or changes to our services, based on your preferences.
Safety and Security: To protect against fraud, unauthorized access, or other potentially harmful activities affecting you or BioLIT Spa.
Compliance: To meet applicable legal, regulatory, and contractual obligations.
By collecting this information, BioLIT Spa strives to provide seamless, efficient, and customized services while maintaining the highest levels of security and privacy. Your trust is essential to us, and we are committed to protecting your personal information.
3. HOW WE SHARE YOUR PERSONAL INFORMATION
At BioLIT Spa, we value your privacy and are committed to protecting your personal information. However, there are certain circumstances where sharing your personal information with trusted third parties is necessary to provide you with exceptional service or to comply with legal requirements. Below are the situations in which we may share your personal information:
Third-Party Service Providers
We may disclose your personal information to third-party providers or agents who perform services on our behalf. These services may include:Payment processing and billing
Data management and storage
Appointment scheduling
Analytics and reporting
Membership benefits administration
Customer retention and marketing support
These partners are contractually obligated to handle your data securely and use it solely for the agreed-upon purposes.
Affiliated Companies
BioLIT Spa may share personal information with affiliated companies or as part of any merger, acquisition, corporate restructuring, or similar business transaction involving BioLIT Spa.BioLIT Franchisees
If you visit a franchised BioLIT Spa location, we may share your personal information with that specific franchisee to provide the services you request. This ensures a seamless and personalized experience across our network of locations.Law Enforcement and Legal Obligations
We may disclose your personal information to law enforcement agencies or other authorities when required or authorized by law. This includes responding to subpoenas, court orders, or other legal processes.Corporate Partners and Security Providers
We may share personal information with select corporate partners who assist in maintaining the security and integrity of our systems and operations. This may also include partners involved in marketing campaigns and technological support.Data Analytics Providers
To improve our services and operations, we may collaborate with data analytics providers. This includes sharing information to refine advertising strategies, enhance customer experiences, or explore expansion opportunities for BioLIT Spa.
Your Privacy Matters
Whenever we share your personal information, it is done with the utmost care and under strict agreements to protect your data. If you have questions about how your personal information is handled, please don’t hesitate to contact us.
4. COOKIES AND LINKED SITES
At BioLIT Spa, we utilize modern web technologies to enhance your browsing experience and provide personalized service. Below, we explain how we use cookies, web beacons, and other technologies, as well as our practices concerning linked sites.
Technologies We Use for Automatic Data Collection
Our website employs cookies and web beacons to gather information about your interactions with our Site.
Cookies: These are small text files stored on your device to track your activity on our Site, enhance functionality, and save session information.
Web Beacons: Small electronic files (e.g., clear GIFs, pixel tags, or single-pixel GIFs) embedded on our website allow us to monitor user behavior and understand how visitors engage with our content.
The data collected through these technologies may be supplemented with additional details, such as location, to refine your experience on our Site and ensure we deliver a more personalized and valuable service.
Our Use of Cookies
Cookies help us track, customize, and retain information about your session on our Site. These files allow us to:
Personalize your browsing experience.
Improve the functionality and user experience of our Site.
Deliver relevant promotions or content about BioLIT Spa services.
You can manage cookie preferences through your browser settings by refusing or disabling some or all cookies. However, disabling cookies may limit functionality and make certain parts of our Site inaccessible or less effective.
Third-Party Cookies
Certain content or applications on our Site, such as advertisements, may come from third parties like ad networks, application providers, or content creators. These parties may:
Use cookies, web beacons, or other tracking technologies to collect information about your interactions with our Site.
Gather data about your online activity over time and across other websites or online services.
Use this data to deliver personalized advertising or targeted content.
BioLIT Spa does not control the tracking technologies used by third parties. If you have concerns about a particular advertisement or content, we recommend contacting the third-party provider directly.
Linked Sites
Our Site may contain links to third-party websites or external content. Please note:
BioLIT Spa is not responsible for the personal information you voluntarily share with these third parties.
We are not liable for the privacy practices, policies, or services of linked third-party websites or platforms.
We encourage you to review the privacy policies of any third-party websites you visit to understand how your information will be used.
By using our Site, you agree to our practices regarding cookies, tracking technologies, and linked sites. For further inquiries, feel free to contact us.
5. HOW WE PROTECT YOUR INFORMATION
At BioLIT Spa, we take the security of your personal information seriously. We implement technical, organizational, and physical measures designed to safeguard your data from accidental, unlawful, or unauthorized loss, access, use, disclosure, alteration, or destruction. While we continuously strive to protect our systems and your data, please note that no website, mobile application, network, or method of transmitting information over the internet can be guaranteed to be 100% secure.
6.CHILDREN
Our Site, App, and Services are designed for individuals aged 18 and older. We do not intentionally target or collect personal information from children under 13 years of age. If you are under 16, access to our Services requires the direct supervision of a parent or legal guardian.
7.RETENTION OF YOUR PERSONAL INFORMATION
We retain your personal information only as long as necessary to fulfill our business purposes, comply with legal requirements, or as permitted under applicable laws.
8.PROCESSING AND STORAGE
Your personal information may be processed and stored in the United States or other countries. Be aware that data protection laws in the country of processing or storage may differ from those in your location. Governments, courts, law enforcement, and regulatory agencies in those countries may have the authority to access your personal information.
9.INTERNATIONAL VISITORS
If you are accessing our Site, App, or Services from outside the United States, your data will be transferred to and processed in the United States for use by BioLIT Spa. By using our Site, App, or Services, you expressly consent to this transfer and processing.
10.DO NOT TRACK MECHANISMS
We do not currently respond to "Do Not Track" (DNT) signals because we do not track users across third-party websites. However, third-party sites linked to our Site may track your browsing activity. To learn more about DNT and how to enable it, visit www.donottrack.us.
11.MARKETING COMMUNICATIONS
If you opt into marketing communications from BioLIT Spa, you can unsubscribe at any time by following the opt-out instructions provided in our messages. You can also adjust your preferences via your BioLIT Spa account settings or by contacting us directly. Note that opting out of marketing communications does not affect informational communications related to your transactions, bookings, or accounts.
We do not share your personal information with third parties for their direct marketing purposes without your explicit consent.
12a.PRIVACY RIGHTS FOR U.S. RESIDENTS
Residents of certain U.S. states (e.g., California, Virginia, Colorado, Connecticut, Utah, Nevada) may have the right to:
Know the personal information we collect, use, and share.
Request deletion or correction of personal information.
Access a copy of the personal information we hold about you.
Opt-out of targeted advertising or the use of certain sensitive data.
We will comply with these requests as required by applicable laws. If you disagree with our response, you may appeal by contacting us with supporting documentation.
12b.PRIVACY RIGHTS FOR INDIVIDUALS OUTSIDE THE U.S.
Individuals in jurisdictions such as the EU, EEA, and UK may have additional rights, including:
Right to Be Informed: Information on how we use your data is provided in this Privacy Policy.
Right of Access: Request a copy of the personal information we hold about you.
Right to Rectify: Correct any inaccuracies in your personal information.
Right to Erasure: Request deletion of your data under certain circumstances.
Right to Object: Object to the use of your data for direct marketing or other purposes.
Requests can be made by contacting BioLIT Spa directly.
13.AUTOMATED DECISION-MAKING
BioLIT Spa does not use personal information in automated decision-making processes. We may use limited profiling for business growth and marketing but always respect your rights and privacy.
14.SALE OF PERSONAL INFORMATION
BioLIT Spa does not and has not sold personal information in the past 12 months.
15.CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted with a "Last Updated" date at the top. By continuing to use our Site, App, or Services after changes are posted, you agree to the updated terms.
16.TERMS OF SERVICE
Your use of the Site, App, and Services is subject to our Terms of Service, which outline additional rights and obligations.
17.HOW TO CONTACT US
For questions or concerns about our privacy practices, please contact us at litspaandwellness@gmail.com. Include your name, phone number, and email address for us to respond effectively.